See below for some of our most commonly asked questions. If your query isn’t covered, please contact the dealership you are dealing with directly.
If you have any further questions about buying online we recommend you contact the dealership whose vehicle you are interested in purchasing directly.
Please see our our Terms & Conditions page, however we would like to try and help you before you cancel your order, so please contact the dealership who you purchased the vehicle from directly.
We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.
Please contact the dealership who you purchased the vehicle from directly as soon as possible to review options.
All of the dealerships who are listed on Whichcar.ie offer finance and have in-house finance managers who will be able to source your finance settlement for you. Contact the dealership you wish to purchase from directly to arrange this.
The finance teams within each dealership will be happy to talk to you regarding any questions you have about financing your car purchase. The dealerships can be contacted by email or simply give them a call.
Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit. Contact the dealership you wish to purchase from directly to confirm this.
If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.
Unless your part-exchange is valued in-person at the dealership the part-exchange valuation is not guaranteed.
All valuations given via phone or online are estimates and subject to confirmation by the dealership.
Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.
Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. The dealership you are dealing with will be able to help you in this scenario.